Customer Development Manager

Manila Permanent PHP150,000 - PHP200,000 per month (PHP1,800,000 - PHP2,400,000 per year) Work from Home or Hybrid
  • Career Growth Opportunity
  • Competitive Package

About Our Client

The client is a FMCG company dedicated to delivering high-quality snacks to customers globally. They are planning to expand further in the Philippines and are looking for a high potential Customer Development Manager to focus on their modern trade channel.

Job Description

Main responsibilities of the Customer Development Manager include:



  1. Key Account Management:
    • Develop and maintain strong relationships with key accounts, understanding their business needs and requirements.
    • Act as the main point of contact for key customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
    • Collaborate with internal teams, including sales, marketing, and supply chain, to develop tailored solutions and strategies to meet customer needs.


  2. Sales Growth and Revenue Generation:
    • Identify new business opportunities within existing key accounts and drive sales growth
    • Develop and execute strategic sales plans to achieve revenue targets and maximize profitability.
    • Monitor market trends, competitor activities, and customer preferences to identify opportunities for product innovation and differentiation.


  3. Contract Negotiation and Management:
    • Negotiate pricing, contracts, and terms of agreements with key accounts, ensuring mutual benefit and long-term partnerships.
    • Manage contract renewals, extensions, and amendments in collaboration with legal and finance teams.
    • Ensure compliance with contractual obligations and resolve any discrepancies or disputes in a timely manner.


  4. Forecasting and Reporting:
    • Prepare accurate sales forecasts and budgets for key accounts, monitoring performance against targets and KPIs.
    • Generate regular reports on sales activities, market trends, and competitor analysis to senior management.
    • Provide insights and recommendations to optimize sales strategies and improve overall performance.

The Successful Applicant

The Customer Development Manager should have:

  • Bachelor's degree in Business Administration, Marketing, or related field
  • Proven experience as a Key Account Manager or similar role in the FMCG industry.
  • Strong understanding of sales principles, account management, and negotiation techniques.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Proficiency in CRM software and Microsoft Office suite.
  • Willingness to travel as needed.

What's on Offer

  • Flexible work set-up
  • Opportunity to represent multinational brands
  • Become part of a pioneer team to grow the business in the Philippines
Contact
Kaye Salonga
Quote job ref
JN-112023-6248247
Phone number
09177050173

Job summary

Function
Sales
Sub Sector
Account Manager
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Manila
Job Type
Permanent
Consultant name
Kaye Salonga
Consultant contact
09177050173
Job Reference
JN-112023-6248247
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.