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Cybersecurity Service Delivery Director

National Capital Region Permanent Work from Home or Hybrid View Job Description
We are looking for a Cybersecurity Service Delivery Director to oversee the delivery, management, and optimization of cybersecurity services. In this critical role, you will lead teams, ensure seamless cybersecurity operations, and align service delivery with business security goals. If you thrive in high-impact environments and excel at strategic leadership, this opportunity is for you.
  • Join a multinational company
  • Enjoy market-aligned salaries & beneftis

About Our Client

The company is a multinational delivering full-suite IT services on a global scale.

Job Description

Key Responsibilities

  • Leadership & Strategy: Lead and manage cybersecurity service teams to ensure operational excellence and alignment with security objectives.
  • Service Delivery Management: Oversee cybersecurity platform operations, including service request management, incident response, problem resolution, and operating level agreements (OLAs).
  • Operational Efficiency: Drive capacity planning, forecasting, scalability, and performance optimization to maintain a resilient cybersecurity posture.
  • Performance Monitoring & Reporting: Establish KPIs, track cybersecurity service performance, and communicate insights to stakeholders.
  • Change & Risk Management: Oversee transition, change, and configuration management to ensure seamless service delivery.
  • Resource Optimization: Optimize cybersecurity resources, ensuring cost-effective and scalable service operations.

The Successful Applicant

The Successful Candidate

  • Minimum sixteen years total experience in cybersecurity platform operations and incident response, with a strong focus on service delivery and management.
  • About five years in a leadership capacity, being able to manage multiple teams.
  • Deep knowledge of cybersecurity frameworks, ITIL processes, and operational best practices.
  • Proven track record of leading and managing cybersecurity teams in a dynamic environment.
  • Strong analytical mindset with the ability to anticipate and mitigate cybersecurity challenges.
  • Excellent stakeholder management, executive reporting, and cross-functional coordination skills.

What's on Offer

  • Competitive salary & benefits
  • Performance incentives
  • Leaves
  • Flexible work arrangement
Contact
Gio Dumatol
Quote job ref
JN-032025-6700692
Phone number
+63 02 7795 2825

Job summary

Function
IT
Sub Sector
Security
What is your area of specialisation?
Technology & Telecoms
Location
National Capital Region
Job Type
Permanent
Consultant name
Gio Dumatol
Consultant contact
+63 02 7795 2825
Job Reference
JN-032025-6700692
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.