Save Job Back to Search Job Description Summary Similar JobsCompetitive Compensation PackageRegional ScopeAbout Our ClientAn innovator with over 2 decades of experience in the financial services industry in over 9 countries, providing world-class financial services to its customers.Job DescriptionVendor and Contract ManagementAct as the primary owner of vendor contracts, ensuring compliance with SLAs, KPIs, and budget constraints.Manage transitions between vendors, including insourcing and outsourcing activities, to ensure minimal disruption to services.Foster strong relationships with vendors and customers, negotiating terms and resolving escalations.Service Delivery LeadershipOversee the delivery of services related to data platforms, core banking, and IT infrastructure, ensuring alignment with organizational goals.Manage a high-performing team, including governance specialists, financial controllers, request managers, and architects.Drive day-to-day management of service requests, ensuring timely resolution and adherence to service-level agreements.Budget and Financial OversightManage large IT budgets with precision, ensuring cost efficiency and value optimization.Oversee financial operations, including invoicing, forecasting, and budget planning.Monitor financial performance against contractual obligations and drive cost-saving initiatives.IT Procurement and Transition ManagementLead IT procurement efforts, evaluating solutions, negotiating terms, and ensuring alignment with business needs.Successfully organize and manage vendor transitions, including comprehensive planning and execution.Technical ExpertiseCollaborate with solution architects to guide software and infrastructure-related decisions.Ensure robust and scalable architecture for core systems, with a focus on data platforms and core banking systems.Provide strategic input on technology roadmaps and service enhancements.Governance and ComplianceEstablish and maintain governance frameworks to monitor vendor and team performance.Ensure compliance with all regulatory requirements and internal policies.The Successful ApplicantProven experience in Managed Services Provider (MSP) service delivery, with a focus on data platforms, core banking, and infrastructure.Strong expertise in IT procurement, contract ownership, and managing transitions between vendors.Solid understanding of SLAs, KPIs, budget management, and financial oversight.Hands-on experience in software and solution architecture, particularly within core IT systems.Demonstrated ability to manage small, specialized teams while handling large budgets and complex contracts.Experience in both vendor-side and customer-facing roles; a mix of both is highly preferred.Excellent communication and negotiation skills for vendor and customer interactions.Strong analytical skills with the ability to make data-driven decisions.Ability to lead in a fast-paced, high-pressure environment.Strategic mindset with a focus on continuous improvement and innovation.What's on OfferThis is a unique opportunity to lead a critical function in a dynamic environment where your expertise will directly influence the success of our managed services. If you are passionate about service delivery, driving value from IT operations, and managing complex vendor ecosystems, this opportunity is for you!ContactShane AngQuote job refJN-012025-6637002Phone number+63 91 7704 1913Job summaryFunctionITSub SectorIT Project & Programme ManagementWhat is your area of specialisation?Financial ServicesLocationTaguigJob TypePermanentConsultant nameShane AngConsultant contact+63 91 7704 1913Job ReferenceJN-012025-6637002Work from HomeWork from Home or Hybrid
