Field Service Engineer

Makati Permanent
  • Career opportunities and growth
  • Competitive salary and benefits

About Our Client

Multinational medical devices company and leader in precision radiation medicine. With over 4,000 employees globally, the company offers solutions for cancer tailored to target the tumor and protect the patient.

Job Description

KEY RESPONSIBILITIES:

  • Conduct Servicing in area of responsibility
  • Liaison and customer support representative for the local region for Service support
  • Provide phone and email support, technical advice & ECSC support as appropriate to customers
  • Able to complete all Technical Responsibilities.
  • Independently perform routine troubleshooting and repairs on the designated modality while working within the escalation procedure.
  • Carry out the Field Change Orders, Safety Checks / Modifications, as instructed by the company's Product Supply Centre for the installed systems
  • Perform routine calibrations and preventative maintenance on their designated modality and secondary modality.
  • Conduct Planned Maintenance for Customers as required
  • Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.
  • Instruct customers in proper use of the equipment.
  • Assist Sales/Customer Service with technical advice.
  • Stay current on all new products.
  • Submit timely and accurately reports as assigned.
  • Perform other related duties as assigned or requested.
  • Ability to represent the organization in a professional and positive manner.
  • Uphold the company's philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization

The Successful Applicant

KEY QUALIFICATIONS:

  • Proficient and qualified to conduct Linac Installations
  • Ability to troubleshoot/diagnose issues with software and hardware interfaces.
  • Excellent written and Verbal communication skills
  • Ability to effectively interact with customers (via phone and face-to-face)
  • Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
  • Must have excellent skills in verbal and written communication skills.
  • Exceptional customer service skills.
  • Be a self-motivated worker, able to interact and communicate well with all levels of the business
  • Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
  • 1-2 years of Linac field service experience or equivalent systems and strong capability on practice.
  • Possess a good electro-mechanical aptitude

What's on Offer

  • Career opportunities and progression
  • Competitive salary and benefits
Contact
Ralph Locsin
Quote job ref
JN-102021-3613111
Phone number
+63 02 7795 2817

Job summary

Function
Engineering & Manufacturing
Sub Sector
Field Services / Maintenance
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Makati
Job Type
Permanent
Consultant name
Ralph Locsin
Consultant contact
+63 02 7795 2817
Job Reference
JN-102021-3613111