Fraud Operations Lead

National Capital Region Permanent
  • Leadership position in an established and fast-growing company
  • Industry-leading package

About Our Client

The client is a leading ecommerce giant in the Philippines known for a forward-thinking and employee-centered work culture.

Job Description

  • Lead, supervise, and coach the Fraud Team in their daily tasks
  • Monitor reports to spot and address fraudulent activity
  • Enhance and improve upon existing fraud mitigation strategy, and develop new strategy if necessary
  • Develop and monitor KPI's for the Fraud Team to ensure the excellent performance of the department
  • Develop, design, and implement the SOP and fraud policies
  • Collaborate with other teams outside of the Fraud department to achieve company-wide fraud prevention

The Successful Applicant

  • Bachelor's Degree from a reputable university
  • At least 3 years of experience in Fraud Operations or related field
  • At least 8 years of experience in people management
  • Number-driven, mathematically fluent and competent in data analysis
  • Knowledgeable on risk management, anti-fraud, and operations processes
  • Able to use gathered insights to propose areas of improvement
  • Strong problem solving, presentation, communication skills, and interpersonal skills
  • Working experience from e-commerce company is preferred

What's on Offer

The role is a key leadership position in an established and fast-growing company. Sustain the growth of the company by protecting it from fraud and other related risks.

Javy Casas
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Phone number
+63 91 7700 7058

Job summary

Banking & Financial Services
Sub Sector
Risk Management
What is your area of specialisation?
National Capital Region
Job Type
Consultant name
Javy Casas
Consultant contact
+63 91 7700 7058
Job Reference