Head of Operations (Start-up)

Makati Permanent View Job Description
The Head of Operations will oversee marketing and brand-building initiatives to strengthen market presence and industry education. They will lead post-sales operations, including account management and customer success, ensuring seamless onboarding, strong service delivery, and consistent value realization for clients.
  • Fast-growing start-up company in the energy industry
  • Opportunity to be a pioneering member

About Our Client

Our client is a fast-growing start-up company in the energy industry.

Job Description

KEY RESPONSIBILITIES

  • Lead brand positioning and category creation for the company's energy solutions
  • Build and execute integrated marketing strategies (events, digital, thought leadership, partnerships)
  • Drive market education initiatives around energy portfolio management, compliance, and renewable procurement
  • Develop case studies, industry reports, and credibility-building campaigns
  • Oversee marketing ROI and pipeline contribution metrics
  • Oversee account management and customer success teams
  • Ensure seamless onboarding for all products
  • Improve implementation timelines and service delivery standards
  • Establish client performance reporting frameworks
  • Drive renewal rates and upsell of energy solutions

The Successful Applicant

KEY QUALIFICATIONS

  • 8+ years of senior leadership experience in energy, utilities, sustainability, or other regulated industries
  • Proven experience managing multi-functional teams across marketing, operations, finance, and HR
  • Demonstrated success scaling operations in a growth-stage or founder-led organization
  • Strong understanding of recurring revenue and service-based business models
  • Financially literate, with experience overseeing budgeting, reporting, and performance tracking
  • Strong communicator, able to translate technical or complex concepts into clear positioning and internal alignment
  • Comfortable operating in close partnership with a founder/CEO in a complementary leadership dynamic

What's on Offer

  • Opportunity to be a pioneering member of an organization offering energy solutions
  • Challenging role with significant impact on the company's growth and operations.
Contact
Ralph Locsin
Quote job ref
JN-032026-6984803
Phone number
+63 91 7700 6281

Job summary

Function
Engineering & Manufacturing
Sub Sector
Operations Management
What is your area of specialisation?
Energy & Natural Resources
Location
Makati
Job Type
Permanent
Consultant name
Ralph Locsin
Consultant contact
+63 91 7700 6281
Job Reference
JN-032026-6984803

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.