Head of Telesales

Manila Permanent
  • Leading a high performing telesales team
  • Leadership position with over 70 people in the team

About Our Client

Fintech company with presence across multiple markets in Southeast Asia

Job Description

  • Develop and implement telesales strategies that align with the company's goals and objectives
  • Set and achieve sales targets for the telesales team
  • Manage and coach the telesales team to ensure they have the skills and resources needed to succeed
  • Develop and implement data-driven strategies to improve business performance and sales.
  • Create/Use reports or dashboards to communicate data insights to stakeholders especially in terms of sales performance.
  • Develop and maintain strong relationships with key internal and external stakeholders and business partners.
  • Understands internal and external user journeys. Takes accountability for their maintenance and enhancement.
  • Analyze sales data and market trends to identify opportunities for growth
  • Able to simplify and communicate complex concepts into easy to understand ideas.
  • Ensure all sales activities are in compliance with company policies and procedures
  • Collaborate with other departments to optimize the customer experience and maximize revenue
  • Monitor and report on telesales performance metrics to senior management

The Successful Applicant

  • Bachelor's degree in business administration, marketing, or a related field
  • 5+ years of experience in telesales or sales management
  • Knowledge of contact center technology and systems, including IVR, CRM, sales data analysis, and workforce management tools.
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Analytical and strategic thinking abilities
  • Results-oriented mindset with a track record of achieving sales targets
  • Proven experience in banking and insurance is a plus.

What's on Offer

Competitive salary and an opportunity to handle a regional role

Cheska Dysico
Quote job ref
Phone number
+63 91 7631 4021

Job summary

Sub Sector
Sales Manager/Director/VP
What is your area of specialisation?
Financial Services
Job Type
Consultant name
Cheska Dysico
Consultant contact
+63 91 7631 4021
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.