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HR Operations Manager

Pasig Permanent View Job Description
The HR Operations Manager is a newly created role designed to strengthen and professionalize HR operational processes across the organization. This role will oversee end-to-end HR operations across regional branches and ensure efficient service delivery during a period of rapid organizational growth.
  • Lead and professionalize HR operations for a large headcount.
  • Join a fast-growing FinTech empowering small businesses nationwide.

About Our Client

The client is a rapidly expanding FinTech lending organization that supports micro, small, and grassroots-level enterprises across the Philippines. With a nationwide branch network and a 4,000‑strong workforce scaling to 5,000 this year, the company operates in a fast-paced, high‑growth environment requiring strong operational support.

Job Description

HR Operations & Governance

  • Lead and manage HR operations across all regional branches.
  • Oversee implementation of HR processes including onboarding, offboarding, employee life cycle management, timekeeping, and HR documentation.
  • Standardize and streamline manual HR processes to improve efficiency and accuracy.
  • Ensure regulatory compliance and proper documentation across all sites.



Workforce Management

  • Support the operations of a 4K-5K headcount, primarily in field or branch settings.
  • Partner with branch leadership to address employee concerns, HR issues, and operational needs.
  • Monitor HR service levels and continuously improve turnaround times.



People Management & Collaboration

  • Work closely with the Head of HR to align operational priorities.
  • Collaborate with Recruitment, Compensation & Benefits, Employee Relations, and other HR units.
  • Provide coaching and guidance to HR staff assigned to various branches.



Data & Reporting

  • Maintain accurate HR records and ensure data integrity across the organization.
  • Prepare regular HR operations reports and insights for leadership.

The Successful Applicant

A successful HR Ops (NCR) Manager should have:

  • At least 5-7 years of experience in HR Operations, preferably in fast-scaling organizations or companies with large regional headcount.
  • Background managing multi-site or branch-based operations.
  • Experience overseeing HR processes for large workforces (thousands).
  • Strong understanding of Philippine labor laws and operational HR compliance.
  • Excellent organizational, coordination, and stakeholder management skills.

What's on Offer

  • Competitive salary and HMO coverage for employees.
  • Opportunities to work in a large organization within the financial services industry.
  • Supportive work environment in Ortigas with a focus on professional growth.



If you are passionate about human resources and have the skills to excel as an HR Operations Manager, we encourage you to apply and take the next step in your career.

Contact
Thea Valdez
Quote job ref
JN-032026-6978819
Phone number
+63 2 7795 5045

Job summary

Function
Human Resources
Sub Sector
HR Manager
What is your area of specialisation?
Financial Services
Location
Pasig
Job Type
Permanent
Consultant name
Thea Valdez
Consultant contact
+63 2 7795 5045
Job Reference
JN-032026-6978819

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.