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KYC Regional Head

Makati Permanent Work from Home or Hybrid View Job Description
The KYC Regional Director manages all Retail Customer Due Diligence operations, ensuring effective risk management and high-quality services across multiple countries. They oversee a large team, collaborate with global leadership to implement strategies and policies, and lead talent development and change initiatives.
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  • Be part of a Multinational Bank
  • Hybrid setup with a competitive salary and benefits

About Our Client

The client is a leading multinational bank with a significant global presence.

Job Description

- Oversee all Retail CDD services, covering all client types and CDD processes.
- Ensure effective management of Retail CDD risk and operations across multiple countries.
- Accountable for service performance, including timely and quality reviews, and maintaining SLA/KPI/KRI levels.
- Define and implement the global CDD Target Operating Model in collaboration with global CDD leadership.
- Lead talent development and capability-building strategies locally and across hubs.
- Drive and implement Retail CDD change programs locally and globally where relevant.
- Represent the hub in global functional leadership forums and work closely with the Operations PI lead on managing in-country operations and migrations.

The Successful Applicant

- 15+ years of experience in managing large international operations, with expertise in Wholesale and Retail Banking.
- At least 7 years in leadership roles, including managing managers, recruitment, performance management, and setting KPIs.
- 5+ years in KYC/Compliance, with preference for CDD operational experience, leading onshore and offshore teams.
- Proven leadership skills, strong communication, advisory abilities, and experience in a global matrix organization.
- Expertise in data, digital technologies, advanced analytics, and AI for service optimization.
- Strong regulatory compliance experience and successful program management.
- Holds an academic degree and and accreditation or certification in FEC, FATCA, CRS, ESR or AML expertise areas.
- Fluent in English, excellent interpersonal skills, and willing to travel.

What's on Offer

This is an opportunity to lead and manage all Retail CDD operations in a major Multinational Bank, with significant responsibility for shaping global CDD strategies and policies, and strong potential for career growth in a complex and dynamic environment.

Contact
Anton Tabora
Quote job ref
JN-082024-6519381
Phone number
+639176304327

Job summary

Function
Banking & Financial Services
Sub Sector
Risk Management
What is your area of specialisation?
Financial Services
Location
Makati
Job Type
Permanent
Consultant name
Anton Tabora
Consultant contact
+639176304327
Job Reference
JN-082024-6519381
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.