Operations Director - F&B

Manila Permanent View Job Description
The Country Operations Director will be responsible for overseeing and managing all retail operations within the Philippines. This role involves ensuring operational efficiency, enhancing customer satisfaction, and driving overall business performance.
  • High growth, international F&B company
  • Market leading compensation & benefits structure

About Our Client

International Food & Beverages business, expanding rapidly in the Philippines and the rest of Southeast Asia.

Job Description

  • Retail Operations Management: Oversee all aspects of retail operations within the Philippines, ensuring smooth and efficient day-to-day operations.
  • Operational Efficiency: Identify opportunities for improving operational efficiency and implement best practices to enhance productivity and cost-effectiveness.
  • Customer Satisfaction: Develop and implement strategies to enhance customer satisfaction and ensure a high-quality customer experience.
  • Store Performance: Monitor and analyze store performance metrics, providing insights and recommendations to improve sales and operational performance.
  • Inventory Management: Ensure effective inventory management practices are in place to optimize stock levels and minimize waste.
  • Compliance: Ensure all retail operations comply with local regulations, company policies, and industry standards.
  • Team Leadership: Lead, mentor, and develop a high-performing retail operations team, fostering a culture of excellence and continuous improvement.
  • Budget Management: Develop and manage the country's retail operations budget, ensuring cost-effective use of resources.

The Successful Applicant

  • Extensive experience in retail operations management, particularly within the F&B / QSR sector.
  • Strong strategic planning and organizational skills.
  • Excellent communication, presentation, and interpersonal abilities.
  • Proficiency in using operations management software and tools.
  • Outstanding leadership and team management skills.
  • High degree of accuracy and attention to detail.
  • Proven ability to manage multiple tasks and meet deadlines.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of local regulations and compliance requirements.
  • Ability to work collaboratively with cross-functional teams and external partners.

What's on Offer

Opportunity to be part of an entrepreneurial and fast-paced international business and drive their rapid expansion plans in the Philippines.

Market leading compensation & benefits structure.

Contact
Rhiannon Guilford
Quote job ref
JN-092024-6522696
Phone number
+63 91 7712 4893

Job summary

Function
Executive Search
Sub Sector
Consumer Goods
What is your area of specialisation?
Retail
Location
Manila
Job Type
Permanent
Consultant name
Rhiannon Guilford
Consultant contact
+63 91 7712 4893
Job Reference
JN-092024-6522696

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.