Operations Director

Quezon City Permanent View Job Description
The Operations Director will be responsible for leading the expansion and overseeing the efficient operations and profitability of all stores. This role also takes lead in achieveing highest level of customer service and experience through innovation and excellence in all aspects of operations.
  • Leadership role with a leading F&B brand
  • High level of visibility and influence

About Our Client

Our client is one of the leading and market- favorite F&B/ restaurant brands in the country.

Job Description

  • Contributes to the overall strategy in all aspects of Business Operations.
  • Develops and controls operational budgets for profitability and resource management.
  • Audits and presents sales reports; ensures accurate financial records.
  • Spearheads process improvements and reviews store operations.
  • Ensures compliance with regulations and efficient stock management.
  • Conducts store visits, audits, and Quality Assurance inspections.
  • Liaises with stakeholders and reviews customer and employee experiences.
  • Oversees store openings, maintenance, and emergency systems.
  • Delivers regular PnL reviews and audits store properties for compliance.

The Successful Applicant

The successful Operations Director candidate must have:

At least 8 years of experience and career growth in restaurant operations

Customer service- oriented attitude

Confidence to lead and direct

Numerical and analytical knowledge

Must be open to working retail hours

What's on Offer

A great leadership opportunity for an Operations Director to lead the department through operational efficiency, customer service and further expansion in order to achieve brand goals and targets.

Office location: Quezon City

Contact
Weslee Dy
Quote job ref
JN-092024-6525198
Phone number
+63 91 7702 8030

Job summary

Function
Retail
Sub Sector
Operations
What is your area of specialisation?
Retail
Location
Quezon City
Job Type
Permanent
Consultant name
Weslee Dy
Consultant contact
+63 91 7702 8030
Job Reference
JN-092024-6525198

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.