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Pay Associate

Taguig Permanent PHP520,000 - PHP780,000 per year View Job Description
The Pay Transparency Associate delivers clear, accurate, and empathetic compensation support to employees and candidates by interpreting salary ranges, policies, and HRIS data in real time. The role requires strong analytical skills, exceptional communication, and the ability to de‑escalate sensitive pay‑related conversations while ensuring policy accuracy and global compliance.
  • Join a fast-growing multinational organization
  • Gain exposure to global compensation practices

About Our Client

Our client is a global leader in tech‑enabled meal solutions, operating one of the most advanced subscription and supply‑chain platforms worldwide. Their Philippines Business Services Center supports global teams across HR, finance, customer operations, and data, all within a fast‑paced, innovative, and highly collaborative environment.

Job Description

Inbound Inquiry Management

  • Handle high‑volume compensation inquiries across phone, live chat, email, and ticketing systems.
  • Provide real‑time, accurate information on salary ranges, pay grades, bonuses, and compensation policy application.



Sensitive Conversation Handling

  • De‑escalate emotionally charged discussions involving pay anxiety, perceived inequity, or merit cycle disappointment.
  • Use active listening and a neutral, fact‑based approach to resolve concerns during the first interaction whenever possible.



Data Navigation & Analysis

  • Navigate HRIS, Workday, and global compensation databases to quickly retrieve accurate data.
  • Provide personalized, data‑driven context around an employee's pay positioning and applicable salary ranges.



Policy Translation & Education

  • Convert complex compensation terminology (e.g., compa‑ratio, market reference point) and legal requirements into simple language.
  • Help employees understand the logic behind merit increases, promotions, and range design.



Documentation & Reporting

  • Log all interactions, data provided, and policy clarifications with precision in ticketing systems.
  • Identify recurring issues or gaps and escalate findings to Compensation Analysts, HRBPs, or leadership for resolution.



Quality & Compliance

  • Ensure all responses follow standardized scripts, policy guidelines, and region‑specific legal requirements.
  • Maintain consistency and accuracy to avoid legal risk and regulatory non‑compliance.

The Successful Applicant

A successful Pay Associate should have:

  • Bachelor's degree in HR or a related field.
  • 3-5 years of experience in compensation, rewards, or related HR roles.
  • Strong skills in Google Sheets, analytics tools, and Workday.
  • Exceptional active listening, empathy, and de‑escalation capabilities.
  • Ability to explain complex data in simple, conversational language.
  • High accuracy, attention to detail, and strong organizational skills.
  • Experience working with multicultural teams and global stakeholders.

What's on Offer

  • Competitive salary ranging from PHP 520,000 to PHP 780,000 annually.
  • Comprehensive benefits package to support your professional and personal needs.
  • Opportunity for career growth within the business services industry.
  • A permanent role in a professional and supportive work environment.
  • Access to resources and tools for skill development and career advancement.



This is an excellent opportunity to grow your career as a Pay Associate in a reputable organization. If you are ready to take on this exciting role, we encourage you to apply today!

Contact
Thea Valdez
Quote job ref
JN-032026-6975745
Phone number
+63 2 7795 5045

Job summary

Function
Human Resources
Sub Sector
Shared Services
What is your area of specialisation?
Business Services
Location
Taguig
Job Type
Permanent
Consultant name
Thea Valdez
Consultant contact
+63 2 7795 5045
Job Reference
JN-032026-6975745

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.