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SME Loans Officer

Pasig Permanent View Job Description
The Sales Business Loan Officer (SME) is responsible for generating leads, assessing client needs, and guiding SMEs through the loan application process to ensure successful loan bookings. They also manage post‑sales support, maintain a strong sales pipeline, and build client relationships to drive repeat business and retention.
  • Strong career growth in SME lending
  • High-impact role with performance rewards

About Our Client

A well‑established non‑bank financial institution dedicated to expanding access to fair and reliable credit for underserved individuals, microentrepreneurs, and small businesses. Operating with a strong social mission, the company focuses on promoting financial inclusion, particularly in communities that have limited access to traditional banking services. Its lending programs are designed not only to provide capital but also to empower clients to improve their livelihoods, grow their businesses, and strengthen their long‑term financial stability.

Over the years, the company has built a reputation for responsible lending practices, ensuring that loan products are tailored to the actual needs and capacities of its clients. It employs a community‑oriented approach, supported by branch‑based teams that engage directly with local borrowers, offering guidance throughout the loan cycle-from application and assessment to disbursement and repayment.

The organization places significant emphasis on customer service, transparency, and relationship building, recognizing that trust is central to serving the microfinance and small business sectors. By combining on‑the‑ground presence with structured credit evaluation and ongoing client support, the company plays a vital role in helping entrepreneurs access the financial tools they need to thrive.

With continued growth and expanding operations, the company remains committed to its mission of creating meaningful economic impact, uplifting communities, and supporting the development of small enterprises across the country.

Job Description

  • Generate and qualify leads through field canvassing, referrals, partnerships, events, and digital outreach to build a strong pipeline of potential SME borrowers.
  • Conduct client meetings to assess business needs, present appropriate loan products, and guide clients through the loan application requirements.
  • Collect and submit complete loan application packages, including financial documents and collateral details, for processing by the central team.
  • Serve as the main point of contact for clients after application submission-tracking application status, addressing inquiries, resolving concerns, and coordinating disbursement.
  • Support clients during repayment onboarding, ensuring they understand loan terms, schedules, and processes.
  • Monitor personal sales pipeline performance, tracking leads, conversions, drop-offs, and progress toward loan booking targets.
  • Build and maintain strong client relationships to encourage repeat business, referrals, and long-term customer loyalty.
  • Perform ad hoc tasks assigned by the immediate supervisor as needed.



The Successful Applicant

A successful candidate is a driven, results‑oriented salesperson who thrives in fieldwork, enjoys meeting business owners, and can independently build a strong pipeline of SME clients. They combine strong communication and negotiation skills with the ability to understand business needs, explain loan products clearly, and guide clients through the full lending process.

They are highly organized and detail‑oriented, ensuring applications are complete and accurate while staying on top of multiple leads and deadlines. They are also client‑focused, able to build trust, manage relationships, and provide consistent support before and after loan approval.

Most importantly, they bring a hunter mindset, resilience, and the motivation to meet or exceed targets, making them effective at driving loan growth and expanding the company's client base.

What's on Offer

The role offers the opportunity to build a strong career in sales and SME lending, with hands‑on exposure to real businesses and meaningful client relationships. Candidates can expect a work environment that rewards initiative, performance, and relationship‑building, giving them the chance to make a visible impact on business growth.

You'll gain valuable experience in credit assessment, client management, and field sales, supported by a team that values continuous learning and professional development. The position also provides opportunities for career advancement, especially for those who consistently meet targets and demonstrate strong ownership of their pipeline.

Beyond professional growth, the role offers the fulfillment of helping small businesses gain access to financing that can grow their operations and improve their livelihoods-making the work both financially and personally rewarding.

Contact
Andrei Sitosta
Quote job ref
JN-032026-6983492
Phone number
+63277955061

Job summary

Function
Banking & Financial Services
Sub Sector
Corporate / Wholesale Banker
What is your area of specialisation?
Financial Services
Location
Pasig
Job Type
Permanent
Consultant name
Andrei Sitosta
Consultant contact
+63277955061
Job Reference
JN-032026-6983492

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.