VP, Operations - Business Services

Pasig Permanent View Job Description
Looking for a hands-on, execution-focused leader to drive operational excellence and ensure the company runs efficiently and cohesively as it grows. This role oversees key teams (Account Management, Compliance, Market Analysis), supports department heads, and builds alignment, consistency, and strong processes across the organisation.
  • Be part of a cutting-edge regulatory tech company
  • Grow in a collaborative and dynamic environment

About Our Client

A fast-growing technology company delivering AI-powered compliance, auditing, and analytics solutions to support transparency, efficiency, and growth in the gaming and regulatory industries.

Job Description



  • Mentor and support colleagues by keeping them focused, organised, and aligned toward individual and team success.


  • Provide strong management and leadership to help the business achieve its strategic goals.


  • Assess team and individual performance, making difficult decisions when necessary to maintain effectiveness.


  • Lead and oversee operations across Account Management, Compliance, and Market Analysis teams, ensuring outputs, goals, and service standards align with company strategy.


  • Facilitate coordination and clear communication between technical and non-technical departments.


  • Foster a culture of collaboration, alignment, and shared purpose throughout the organisation.


  • Drive consistent execution of daily business functions, including reporting, client deliverables, and operational work flows.


  • Ensure company plans, commitments, and operational targets are delivered on time and to standard.


  • Monitor deliverables across departments to maintain high-quality, consistent output.


  • Identify opportunities for improvement by streamlining internal processes and enhancing work flows.


  • Oversee team performance, development, and KPIs; implement regular reviews, professional growth plans, and foster team cohesion.


  • Provide operational support across HR, IT, Finance, and Project Management, ensuring policies, systems, and processes function effectively and consistently throughout the company.

The Successful Applicant



  • Senior management experience in a high-growth or fast-paced fintech or similar environment.


  • Hands-on leader, willing to roll up sleeves and actively contribute to company expansion initiatives.


  • Background in compliance-focused or regulated industries is preferred.


  • Proven ability to stay organised and effectively manage multiple projects, teams, and competing priorities across departments.


  • Strong execution skills, outgoing personality, and a bias for action and follow-through.


  • Exceptional organisational, time management, and coordination skills.


  • Ability to oversee high-volume work flows while maintaining strong attention to detail.


  • Skilled at developing and maintaining operational processes, KPIs, and staff development programs.


  • Excellent interpersonal and communication skills, with the ability to lead clearly and influence effectively.


  • Master's degree in business administration, management, or equivalent experience is highly desirable.


  • Bachelor's degree in business administration, management, or a related field is required.


  • Must be based in or willing to relocate to the Philippines; familiarity with local business culture is an advantage.

What's on Offer

  • Work at the forefront of innovation
  • Opportunities for growth and development
  • Collaborative and supportive culture
Contact
Monica Basco
Quote job ref
JN-072025-6793622
Phone number
+63 91 7700 6315

Job summary

Function
Executive Search
Sub Sector
Consultancy, Strategy & Change
What is your area of specialisation?
Business Services
Location
Pasig
Job Type
Permanent
Consultant name
Monica Basco
Consultant contact
+63 91 7700 6315
Job Reference
JN-072025-6793622

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.