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Head of Application Support & Service Management

Taguig Permanent PHP6,000,000 - PHP7,500,000 per year View Job Description
The Head Services Management Division will oversee the delivery and management of IT services, ensuring alignment with business goals in the financial services industry. Based in the City of Makati, this role focuses on driving effective operations within the technology department.
  • Lead a large-scale IT service management function in banking
  • Drive application stability, customer experience, and transformation

About Our Client

A financial services organisation based in the City of Makati.

Job Description

  • Develop and implement IT service management strategies to support business objectives.
  • Oversee IT operations and ensure consistent delivery of high-quality services.
  • Manage vendor relationships and contracts to optimise technology solutions.
  • Monitor and enhance IT service performance metrics and reporting.
  • Lead incident management processes to minimise service disruptions.
  • Ensure compliance with industry standards and regulatory requirements.
  • Collaborate with stakeholders to align IT services with business needs.
  • Drive continuous improvement initiatives within the IT service management framework.

The Successful Applicant

A successful Head Services Management Division should have:

  • A strong background in IT service management within the financial services industry.
  • Proven leadership skills in managing technology operations.
  • Experience in vendor management and contract negotiations.
  • Knowledge of industry standards and regulatory compliance.
  • Strategic thinking and problem-solving abilities.
  • Excellent communication and stakeholder management skills.

What's on Offer

  • Competitive annual salary ranging from PHP 6000000 to PHP 7500000.
  • Permanent role based in the City of Makati.



If you are ready to take on this leadership role in the financial services industry, we encourage you to apply.

Contact
Charlie Chang
Quote job ref
JN-082026-7086404
Phone number
+63277955023

Job summary

Function
IT
Sub Sector
Senior IT Management / CIO / CTO
What is your area of specialisation?
Financial Services
Location
Taguig
Job Type
Permanent
Consultant name
Charlie Chang
Consultant contact
+63277955023
Job Reference
JN-082026-7086404

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.