Accounting Operations Manager

Exceptional Attention to Detail

The candidate must be highly meticulous and detail-oriented. Given the nature of Billing, Collections and Accounting Operations, small errors can have significant impact on revenue, collections, customer relationships and financial reporting.

The candidate should:

• Have a natural eye for inconsistencies, errors and missing information.
• Be disciplined in reviewing numbers, reports, reconciliations and supporting documentation.
• Demonstrate high standards for accuracy and completeness.
• Identify issues before they reach stakeholders or customers.
• Balance attention to detail with the ability to prioritize and meet deadlines.
• Build controls and review mechanisms so that accuracy becomes embedded in the team's way of working.

Strong Written & Oral Communication

The candidate must have excellent command of English and be highly articulate in both written and verbal communication.

We need someone who can:

• Communicate confidently and professionally with Singapore-based stakeholders and senior leaders.
• Structure thoughts clearly and logically.
• Explain complex Finance or operational issues in simple, understandable terms.
• Write clear, concise and professional emails, reports and management updates.
• Present issues together with the root cause, business impact, recommendation and required action.
• Handle difficult conversations professionally and confidently.
• Adjust communication style depending on whether the audience is Finance, Operations or senior management.
• Provide proactive and timely updates without needing to be followed up.

Strong Stakeholder Management

The candidate must be able to build credibility and trusted relationships across the Philippines and Singapore. They should be comfortable influencing stakeholders, managing expectations, respectfully challenging when necessary and driving issues toward resolution.

Strong People Leadership

We need a genuine people leader who can establish high standards, coach and develop the team, address performance gaps and build a culture of accuracy, accountability, responsiveness and ownership.