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Business Lead - SME Loans

Pasig Permanent Work from Home or Hybrid View Job Description
Oversee and coach Loan Officers to drive regional loan volumes, ensure strong and high‑quality pipelines, and maintain high client satisfaction through effective coordination and performance management. The role focuses on strategic sales oversight-monitoring targets, improving application quality, resolving escalations, and fostering team collaboration to meet overall business goals.
  • Strong emphasis on coaching, team development & supervisor accessibility
  • Social Impact + Clear Mission

About Our Client

A financial services institution that specializes in providing accessible and reliable lending solutions to low‑income individuals, micro‑entrepreneurs, and small businesses - they are also part of a larger regional group focused on micro‑enterprise lending across Southeast Asia.

Job Description

  • Assign and monitor territories for Loan Officers to ensure coverage and delivery of regional sales and loan volume targets.
  • Set, track, and review regional sales plans and pipeline targets to drive consistent loan acquisition performance.
  • Coach on lead generation, client pitching, application completeness, and post‑sales handling to improve conversion rates and client satisfaction.
  • Review and validate pipeline and application quality, endorsing cases to centralized teams when necessary.
  • Act as the escalation point for post‑sales issues, client concerns, and inter‑department coordination, ensuring timely resolution.
  • Drive team performance through regular reviews, incentives, and alignment to company goals, ensuring metrics are monitored and achieved.
  • Promote team collaboration and best‑practice sharing across the sales organization (note: the role has no direct selling quota).
  • Perform ad hoc tasks as assigned by the Head.

The Successful Applicant

  • Minimum of 5 years' experience in lending sales, ideally with proven success leading or coordinating sales teams in the financial services sector.
  • Bachelor's degree in Business, Finance, or a related field; additional training in sales management or leadership is a strong advantage.
  • Strong coaching and mentoring capability, with the ability to uplift field teams, shape sales behavior, and drive consistent performance improvement.
  • Excellent analytical and problem‑solving skills, especially in assessing loan pipelines, evaluating application quality, and optimizing team conversions.
  • Skilled in stakeholder management and cross‑functional coordination, able to navigate operations, credit, and central teams to resolve concerns efficiently.
  • Leadership experience in scaling sales teams in the Philippine market, including exposure to regional coverage, field environments, and fast‑paced lending operations.
  • Strong communication and interpersonal skills, with the ability to motivate diverse teams and foster a high‑trust, high‑collaboration environment.
  • Willingness to travel and manage teams across multiple areas, providing hands‑on support and field visibility when needed.

What's on Offer

1. Strong Learning & Development Culture

2. Exposure to Community‑Centric, Purpose‑Driven Work

3. Collaborative, Values‑Driven Work Environment

Contact
Monica Basco
Quote job ref
JN-032026-6981176
Phone number
+63 91 7700 6315

Job summary

Function
Sales
Sub Sector
Sales Manager/Director/VP
What is your area of specialisation?
Financial Services
Location
Pasig
Job Type
Permanent
Consultant name
Monica Basco
Consultant contact
+63 91 7700 6315
Job Reference
JN-032026-6981176
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.