Save Job Back to Search Job Description Summary Similar JobsThis role offers growth as a scheduling expert working with global teams.This role supports healthcare staffing through scheduling and coverage planning.About Our ClientOur client is a well-established global healthcare organisation delivering essential patient care services across multiple facilities. Through its shared services operations in the Philippines, the organisation supports critical workforce scheduling and staffing functions that help ensure healthcare teams are properly resourced to provide quality care.Job DescriptionAs a Centralized Scheduling Expert, you will serve as a subject matter expert within the scheduling function and act as a key escalation point for complex workforce scheduling and timekeeping matters. Key responsibilities include:Create, maintain, and optimise staff schedules within workforce management systemsPartner with operational leaders to ensure appropriate staffing coverage based on projected needsReview and maintain employee timekeeping records, ensuring compliance with policies and proceduresEvaluate and process schedule-related requests, including shift changes, preferences, and leave requestsMonitor scheduling gaps and proactively support coverage planningPrepare and distribute staffing, scheduling, and workforce reportsSupport onboarding, training, and mentoring of scheduling coordinatorsDevelop and maintain scheduling documentation, workflows, and standard operating proceduresServe as an escalation point for complex scheduling and workforce management concernsCollaborate with stakeholders across departments to improve scheduling efficiency and workforce outcomesParticipate in continuous improvement initiatives related to scheduling operations and workforce planningThe Successful ApplicantBachelor's degree in Business, Data Management, or a related field (non-negotiable)Minimum 3 years of experience in staffing, workforce management, scheduling, or timekeepingHands-on experience using workforce management platforms such as UKG or similar scheduling systemsStrong understanding of timekeeping processes and schedule administrationExperience managing complex scheduling requirements across large workforcesExcellent stakeholder management and communication skillsStrong analytical, reporting, and problem-solving capabilitiesAdvanced organisational skills with high attention to detailExperience within a healthcare environment is advantageousUKG certification is preferred or willingness to obtain certification after hireWhat's on OfferBe part of a collaborative team based in the heart of BGCReceive hands-on training and support during your first three monthsTransition to a hybrid work setup after training, offering the best of both office collaboration and remote flexibilityWork closely with local and international stakeholders in a 24/7 healthcare environmentBenefit from a work-from-home allowance to help build an efficient and productive home workstationEnjoy a predictable hybrid arrangement with around 10 office days per monthContactJanelle BaroQuote job refJN-092026-7099755Phone number+63277952825Job summaryFunctionLife SciencesSub SectorClinical OperationsWhat is your area of specialisation?Healthcare / PharmaceuticalLocationPhilippinesJob TypePermanentConsultant nameJanelle BaroConsultant contact+63277952825Job ReferenceJN-092026-7099755Work from HomeWork from Home or Hybrid
