Client Support Services - Reinsurance Claims Manager

Philippines Permanent View Job Description
A leading organisation in the insurance and risk management sector is seeking a Client Support Services - Reinsurance Claims Manager to oversee treaty claims operations, stakeholder relationships, and team performance. This role is ideal for an experienced reinsurance professional who combines technical expertise with strong leadership capabilities.
  • Lead a specialist treaty reinsurance claims team with strong market exposure.
  • Shape processes, mentor talent, and influence client outcomes across the region.

About Our Client

This organisation is a highly respected player within the global insurance and risk management industry, known for delivering innovative reinsurance solutions and client service excellence. The role is based in BGC, Taguig City, Philippines, offering exposure to international markets, brokers, and clients.

Job Description

  • Lead and manage treaty reinsurance claims operations while ensuring service quality and compliance.
  • Monitor KPIs, SLAs, and claims workflows to drive operational efficiency.
  • Review complex claims submissions, calculations, and technical treaty matters.
  • Ensure timely claims processing and follow-up on Statements of Account (SOAs).
  • Develop strong relationships with brokers, clients, reinsurers, and market partners.
  • Resolve contentious claims issues and support negotiations with reinsurers.
  • Coach, mentor, and develop a high-performing claims team.
  • Ensure adherence to internal standards, policies, and regulatory requirements.

The Successful Applicant

A successful candidate for the Client Support Services - Reinsurance Claims Manager

  • Degree-qualified or possesses equivalent industry experience.
  • More than 10 years of treaty reinsurance claims experience.
  • Strong network within reinsurance markets and industry stakeholders.
  • Proven leadership and people management experience.
  • Excellent communication and stakeholder engagement skills.
  • Strong understanding of treaty claims processing and coverage analysis.
  • Proficient in Microsoft Office applications.
  • Adaptable, curious, and eager to continuously learn.

What's on Offer

The Client Support Services - Reinsurance Claims Manager will join a recognised industry leader with a strong reputation in insurance and risk management. This opportunity provides significant exposure to global reinsurance markets and complex treaty claims. The successful candidate will play a key role in leading a specialist team while influencing client and market outcomes. The organisation offers strong career development, mentorship opportunities, and a collaborative working environment. Competitive employee benefits, generous leave entitlements, and opportunities for professional growth further enhance the appeal of this Reinsurance Claims Manager (AVP) position.

Contact
Paolo Yupangco
Quote job ref
JN-092026-7094027
Phone number
+63277952816

Job summary

Function
Banking & Financial Services
Sub Sector
Insurance
What is your area of specialisation?
Insurance
Location
Philippines
Job Type
Permanent
Consultant name
Paolo Yupangco
Consultant contact
+63277952816
Job Reference
JN-092026-7094027

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.