HR Operations Lead

Parañaque Permanent PHP70,000 - PHP80,000 per month (PHP840,000 - PHP960,000 per year) Work from Home or Hybrid View Job Description
As an HR Services Lead, you will oversee HR service delivery for a business services organisation and help keep people processes clear and consistent. You will work within the Human Resources department to coordinate day-to-day HR services that support employees and business operations.
  • Opportunity to join a multinational organization with a presence in Manila
  • Opportunities for career growth and development

About Our Client

The organisation operates in the Business Services industry.

Job Description

  • Payroll Administration: Manage end-to-end payroll activities, including payroll validation, reconciliation, adjustments, statutory deductions, and compliance with Philippine labor and tax regulations.
  • Compensation & Benefits: Oversee the administration of company and government-mandated benefits, including employee enrollments, claims, statutory remittances, reportorial requirements, and coordination with external providers.
  • HR Operations & Employee Services: Support employee lifecycle processes, including onboarding, employee movements, leave administration, offboarding, and resolution of HR-related inquiries and escalations.
  • HRIS & Data Management: Maintain accurate employee records, oversee HR system transactions, ensure data integrity, and support system enhancements, reporting, and HR technology initiatives.
  • Team Leadership: Provide day-to-day guidance and coaching to HR Services team members, ensuring accuracy, accountability, knowledge sharing, and consistent service delivery.
  • Process Improvement & Compliance: Review and improve HR operational processes, strengthen internal controls, maintain standard operating procedures, and ensure compliance with organizational policies and regulatory requirements.
  • Reporting & Stakeholder Management: Prepare HR operational reports, monitor service delivery metrics, and collaborate with Finance, internal stakeholders, and external vendors to address operational requirements.

The Successful Applicant

  • Strong hands-on experience in end-to-end payroll processing, including payroll reconciliation, statutory deductions, and compliance with Philippine labor and tax regulations.
  • Solid background in compensation and benefits administration, including government-mandated benefits, statutory reporting, and coordination with external providers.
  • Experience in HR operations and employee services, covering employee lifecycle administration, HRIS management, and employee data accuracy.
  • Proven experience in leading or supervising a team, with the ability to provide guidance, manage escalations, and ensure operational efficiency.
  • Strong communication, stakeholder management, and reporting skills, with exposure to process improvement and HR operations optimization

What's on Offer

  • Permanent employment.
Contact
Raffy Santamaria
Quote job ref
JN-112026-7140989
Phone number
+63 277952818

Job summary

Function
Human Resources
Sub Sector
Compensation & Benefits
What is your area of specialisation?
Business Services
Location
Parañaque
Job Type
Permanent
Consultant name
Raffy Santamaria
Consultant contact
+63 277952818
Job Reference
JN-112026-7140989
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.