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Retail Operations Head

Philippines Permanent View Job Description
The Retail Operations Head will oversee and manage retail operations, ensuring smooth day-to-day activities and efficient execution of business strategies. This role requires a focus on operational excellence, team leadership, and driving revenue growth in the leisure, travel, and tourism industry.
  • Opportunity for growth and fast-paced environment
  • Passion for coffee and customer service

About Our Client

This opportunity is with a well-established, medium-sized organization in the leisure, travel, and tourism industry. The company is known for its commitment to delivering exceptional customer experiences and maintaining high operational standards.

Job Description

  • Lead and manage all aspects of retail operations, ensuring efficiency and alignment with business objectives.
  • Develop and implement strategies to optimize store performance and customer satisfaction.
  • Oversee inventory management, ensuring accurate stock levels and timely replenishment.
  • Monitor sales performance and provide actionable insights to drive revenue growth.
  • Ensure compliance with company policies, procedures, and safety standards across all retail locations.
  • Train, mentor, and motivate retail teams to achieve excellence in operations and customer service.
  • Collaborate with cross-functional teams to support marketing and promotional campaigns.
  • Analyze market trends and customer feedback to identify opportunities for improvement and innovation.

The Successful Applicant

A successful Retail Operations Head should have:

  • A degree in Business Administration, Retail Management, or a related field.
  • Proven expertise in managing retail operations within the leisure, travel, and tourism industry.
  • Strong leadership skills and the ability to motivate teams effectively.
  • Excellent analytical and problem-solving capabilities.
  • Proficiency in inventory management and sales performance analysis.
  • Exceptional organizational and communication skills.
  • A results-driven mindset with a focus on achieving business goals.

What's on Offer

  • Opportunity to work in a reputable company within the leisure, travel, and tourism industry.
  • Permanent role offering stability and career growth.
  • Comprehensive benefits package (details to be discussed).
  • Collaborative and professional work environment in the City of San Juan.



If you are passionate about retail operations and ready to take on a leadership role, we encourage you to apply today

Contact
Catherine Maulion
Quote job ref
JN-052026-7028145
Phone number
+63277952815

Job summary

Function
Retail
Sub Sector
Operations
What is your area of specialisation?
Retail
Location
Philippines
Job Type
Permanent
Consultant name
Catherine Maulion
Consultant contact
+63277952815
Job Reference
JN-052026-7028145

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.