Save Job Back to Search Job Description Summary Similar JobsJoin a global leader in business servicesFlexible work setup in Manila or IloIloAbout Our ClientThis opportunity is with a large organization in the Business Services industry that focuses on providing exceptional support and innovative solutions. The company values expertise and fosters a professional environment for growth and collaboration.Job DescriptionWork closely with stakeholders to gather, analyse, and document business requirements.Evaluate existing operational processes and identify opportunities for efficiency improvements.Create and maintain process maps, workflows, and business analysis documentation.Assist in the development of AI-enabled and agentic solutions that balance automation with human oversight.Collaborate with technical and operational teams to implement process enhancements and digital solutions.Use data and performance metrics to measure outcomes and recommend further improvements.Contribute to workflow redesign initiatives that improve productivity, quality, and scalability.Support change management activities, including communications, training, and user adoption.Help operational teams build capabilities for working effectively within human-in-the-loop environments.Participate in continuous improvement initiatives focused on AI and automation opportunities.The Successful ApplicantBachelor's Degree in Business, Information Technology, Engineering, or a related field.2-5 years of experience in Business Analysis, Process Improvement, Digital Transformation, or related roles.Hands-on experience supporting process redesign and automation initiatives using AI, low-code, or workflow tools.Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions.Experience documenting business requirements, process flows, and solution designs.Ability to work effectively with both business and technical stakeholders.What's on OfferFlexible work arrangements.Professional growth and development.Permanent employment with a stable and reputable company.ContactKeith SaiqueQuote job refJN-072026-7064693Phone number+63277955039Job summaryFunctionITSub SectorConsultingWhat is your area of specialisation?Technology & TelecomsLocationQuezonJob TypePermanentConsultant nameKeith SaiqueConsultant contact+63277955039Job ReferenceJN-072026-7064693Work from HomeWork from Home or Hybrid