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Senior Key Account Manager - Ecommerce & Digital Solutions

Mandaluyong Permanent PHP1,755,000 - PHP2,600,000 per year Work from Home or Hybrid View Job Description
The role of Senior/Key Account Manager involves managing and growing key client relationships within the technology and telecoms industry. The position is based in Taguig City and requires a strategic approach to drive sales and ensure client satisfaction.
  • Regional brand ownership & strategic influence
  • High-growth ecommerce, social commerce & marketplace exposure

About Our Client

Our client is a leading Ecommerce and Digital Solutions provider in Southeast Asia, supporting top international brands across all major marketplaces and social platforms in the region. With strong regional coverage, advanced in-house technology, and a data-driven growth mindset, they are recognised as a strategic partner for brands looking to scale sustainably across SEA. The business is in a rapid expansion phase and partners exclusively with a global ecommerce intelligence and optimisation leader in the region.

Job Description

As a Senior Key Account Manager, you will:

  • Own senior relationships with key brand partners, acting as the primary strategic point of contact
  • Lead end-to-end ecommerce and digital commerce strategies across marketplaces, social commerce, and performance marketing
  • Drive progressive revenue growth, profitability and long-term account expansion across multiple countries
  • Develop data-led growth plans spanning content optimisation, campaigns, promotions, pricing and operations
  • Oversee execution across internal specialists (marketing, operations, content, tech) ensuring service excellence and SLA delivery
  • Identify commercial upsell and cross-sell opportunities and present strategic growth proposals to senior client stakeholders
  • Lead senior-level business reviews, insights reporting and performance forecasting
  • Act as a mentor to KAMs, providing guidance on account strategy, stakeholder management and execution excellence
  • Champion client NPS, retention and long-term partnership value

The Successful Applicant

  • Proven experience as a Senior KAM, Account Director or equivalent within ecommerce, digital, marketplaces or a related environment
  • Strong understanding of ecommerce business fundamentals, P&L drivers and commercial performance
  • Experience working with brands, platforms or ecommerce enablers across marketplaces and/or social commerce
  • Confident engaging and influencing senior client stakeholders
  • Strong negotiation, storytelling and presentation skills
  • Highly analytical with strong Excel and PowerPoint capability
  • Proactive, solutions-oriented and comfortable operating in a fast-paced, scaling environment

What's on Offer

  • Ownership of high-profile international brand accounts across Southeast Asia
  • Clear career progression to Cluster Manager and broader commercial leadership roles
  • Exposure to advanced ecommerce technology, market intelligence and best-in-class tools
  • A collaborative, high-performance culture with strong learning and development support
  • Competitive compensation, comprehensive benefits, and generous leave
Contact
Nikole Pasilan
Quote job ref
JN-042026-6996584
Phone number
+63 917 707 5349

Job summary

Function
Sales
Sub Sector
Account Manager
What is your area of specialisation?
Media & Agency
Location
Mandaluyong
Job Type
Permanent
Consultant name
Nikole Pasilan
Consultant contact
+63 917 707 5349
Job Reference
JN-042026-6996584
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.