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Senior Non-Gaming Analyst (F&B or Resort)

Pasay Permanent PHP100,000 - PHP200,000 per month (PHP1,200,000 - PHP2,400,000 per year) View Job Description
The role would head analytics for hotel, F&B, entertainment, retail, and attractions, driving revenue growth, profitability, customer value optimization, and cross-sell opportunities through data-driven insights and enterprise-wide performance analysis. The role also leads the non-gaming analytics workstream, guides analysts, evaluates event and customer value performance, and partners with business leaders to support strategic commercial decisions.
  • Join a data-driven team shaping key business decisions.
  • Grow your analytics career with high-impact executive exposure.

About Our Client

The client is a leading integrated resort organization that leverages advanced commercial analytics to optimize revenue, profitability, customer experience, and total customer value across its hotel, dining, entertainment, retail, and attraction businesses.

Job Description

  • Lead analytics for hotel, F&B, entertainment, retail, and attractions to identify opportunities that improve revenue, profitability, and total customer value.
  • Analyze hotel performance, including occupancy, room rates, customer mix, and cash-versus-comp utilization, to support revenue optimization decisions.
  • Evaluate F&B, retail, and ancillary business performance by assessing customer spending, margins, attachment rates, and cross-sell opportunities.
  • Measure the ROI of events and entertainment offerings, providing recommendations on future investments, improvements, or discontinuation.
  • Integrate gaming and non-gaming customer data to generate insights on customer lifetime value, segmentation, and engagement strategies.
  • Lead and mentor Non-Gaming Analysts, ensuring analytical accuracy, commercial relevance, and adherence to established reporting frameworks.
  • Partner with stakeholders across Hotel Operations, F&B, Marketing, Finance, Gaming, and Commercial Analytics to support strategic decision-making.
  • Present actionable recommendations that balance departmental objectives with overall enterprise value and business performance goals.

The Successful Applicant

A successful Senior Non-Gaming Analyst should have:

  • Bachelor's degree in Business, Economics, Statistics, Mathematics, Engineering, Computer Science, Hospitality Management, Finance, or a related field; a Master's degree or MBA is an advantage.
  • 4-10+ years of experience in hospitality analytics, revenue management, commercial analytics, finance, strategy, or related analytical functions.
  • Strong expertise in hotel, F&B, events, retail, pricing, margin management, customer behavior analysis, or integrated resort economics.
  • Proven ability to perform complex revenue, profitability, customer value, and ROI analysis, translating insights into actionable business recommendations.
  • Experience leading analytical workstreams, mentoring analysts, and establishing data-driven frameworks and performance standards.
  • Excellent stakeholder management and communication skills, with the ability to influence senior leaders across commercial, marketing, finance, and operations teams.
  • Strong commercial acumen, problem-solving capabilities, and proficiency in evaluating cross-sell opportunities, customer lifetime value, and enterprise-wide business performance.

What's on Offer

  • Monthly salary ranging from PHP 100,000 to PHP 200,000.
Contact
Vicente Apay
Quote job ref
JN-072026-7070463
Phone number
+63 02 7795 2832

Job summary

Function
IT
Sub Sector
IT Data Analysis
What is your area of specialisation?
Leisure, Travel & Tourism
Location
Pasay
Job Type
Permanent
Consultant name
Vicente Apay
Consultant contact
+63 02 7795 2832
Job Reference
JN-072026-7070463

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.