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Solutions Engineer (IT Post-Sales and Pre-Sales)

Philippines Permanent PHP150,000 - PHP250,000 per month (PHP1,800,000 - PHP3,000,000 per year) Work from Home or Hybrid View Job Description
The Solutions Engineer acts as the technical lead throughout the customer implementation journey, partnering with clients to deliver successful integrations and drive adoption. This role is primarily focused on post-sales implementation and solutioning, with occasional technical pre-sales support for complex integration, architecture, and feasibility discussions.
  • Own high-impact customer integrations and technical solution delivery
  • Combine client-facing consulting with hands-on implementation expertise

About Our Client

The employer is a technology organisation operating within a highly regulated industry, delivering specialised solutions to support customer compliance and operational requirements. The company works closely with enterprise clients, providing integration-focused products and services backed by strong technical expertise.

Job Description

  • Lead and support customer integration projects from kickoff through successful launch.
  • Partner directly with customer product, engineering, and operational teams to discuss APIs, data flows, system configuration, and implementation requirements.
  • Translate business and technical requirements into practical implementation and integration plans.
  • Serve as the primary technical contact during post-sales implementation activities.
  • Facilitate technical discussions related to integrations, infrastructure, architecture, and solution design.
  • Manage customer technical enquiries, concerns, and troubleshooting activities throughout the implementation lifecycle.
  • Create, maintain, and improve integration documentation, technical guides, and implementation materials.
  • Collaborate with internal engineering teams to resolve complex technical challenges and escalations.
  • Support project managers by leading technical conversations and helping drive alignment with customers.
  • Provide technical pre-sales assistance when required, particularly for discussions involving solution feasibility, APIs, security, integrations, and architecture.
  • Configure solutions and assist customers with implementation-related issue resolution.
  • Build strong customer relationships through clear communication and effective stakeholder management.

The Successful Applicant

  • Experience in Solutions Engineering, Implementation Consulting, Solutions Consulting, Technical Account Management, or a similar customer-facing technical role.
  • Strong understanding of APIs, system integrations, data flows, and software implementation processes.
  • Ability to confidently communicate technical concepts to both technical and non-technical audiences.
  • Experience gathering requirements and translating them into effective solution designs and implementation plans.
  • Knowledge of software architecture, infrastructure, security concepts, and enterprise technology environments.
  • Strong project coordination, stakeholder management, and organisational skills.
  • Hands-on experience with solution configuration and technical troubleshooting.
  • Excellent verbal and written communication skills with the ability to lead customer-facing discussions.
  • Comfortable supporting both implementation and customer onboarding projects.
  • Ability to work cross-functionally with engineering, product, project management, and commercial teams.
  • Coding or software development experience is not required.

What's on Offer

  • Highly visible customer-facing role with significant ownership and influence.
  • Opportunity to lead complex integration and implementation projects.
  • Exposure to enterprise customers and sophisticated technical environments.
  • Strong blend of technical consulting, solutioning, and stakeholder engagement responsibilities.
  • Close collaboration with engineering, product, project management, and commercial teams.
  • Opportunity to become a trusted technical advisor for customers.
  • Diverse role with a strong focus on communication, problem-solving, and customer success.
  • Career development opportunities within a growing and specialised technology organisation.
Contact
Matt Mercado
Quote job ref
JN-092026-7101682
Phone number
+63 2 7795 2848

Job summary

Function
IT
Sub Sector
IT Business Analysis
What is your area of specialisation?
Technology & Telecoms
Location
Philippines
Job Type
Permanent
Consultant name
Matt Mercado
Consultant contact
+63 2 7795 2848
Job Reference
JN-092026-7101682
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.