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Systems Developer (L2 Power Automate Support)

Philippines Permanent PHP50,000 - PHP70,000 per month (PHP600,000 - PHP840,000 per year) Work from Home or Hybrid View Job Description
This role provides Level 2 technical support and engineering ownership for business-critical automation solutions built on Microsoft Power Platform technologies. You will troubleshoot complex issues, deliver enhancements, support system changes, and drive the reliability of automation services across the organization.
  • Own and enhance critical Power Platform solutions.
  • Blend development, support, and automation innovation.

About Our Client

The employer is a global leader in science and technology solutions, supporting customers across healthcare, life sciences, diagnostics, and laboratory services. With a strong focus on innovation, the organization develops technologies and services that help create a healthier, cleaner, and safer world.

Job Description

  • Provide Level 2 support for production automation solutions and manage escalated incidents through resolution.
  • Investigate application failures, conduct root cause analysis, and implement permanent corrective actions.
  • Troubleshoot automation workflows, integrations, logs, exception handling, and related dependencies.
  • Assess the impact of software updates, infrastructure changes, and platform upgrades on automation solutions.
  • Plan and execute regression testing activities for affected applications and workflows.
  • Design, develop, and enhance Power Automate workflows, Power Apps solutions, and desktop automation processes.
  • Build and maintain integrations using REST APIs, custom connectors, Dataverse, SharePoint, SQL, and other enterprise systems.
  • Improve automation resilience through enhanced monitoring, logging, exception handling, and recovery strategies.
  • Develop and maintain technical documentation, support guides, runbooks, and solution design documents.
  • Review automation solutions for operational readiness before production deployment.
  • Mentor junior developers and provide technical guidance on troubleshooting and development best practices.
  • Analyze recurring incidents and recommend long-term improvements to enhance stability and performance.
  • Collaborate with business, application, and infrastructure teams to resolve cross-functional technical issues.

The Successful Applicant

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
  • 3-4 years of experience in automation development, software engineering, application support, or RPA environments.
  • Strong hands-on experience with Microsoft Power Platform, including Power Automate and Power Apps.
  • Experience working with SharePoint, Dataverse, SQL, and enterprise data platforms.
  • Exposure to Power Automate Desktop or similar desktop automation technologies is advantageous.
  • Proven troubleshooting, debugging, and root cause analysis experience in production environments.
  • Knowledge of REST APIs, system integrations, authentication methods, and data troubleshooting.
  • Familiarity with change management, incident management, and production deployment practices.
  • Ability to evaluate the impact of technical changes and define effective testing strategies.
  • Strong communication, stakeholder management, and technical documentation skills.
  • Experience with ServiceNow or comparable enterprise service management platforms is a plus.

What's on Offer

  • Hybrid with 2x RTO per week in BGC, following a mid shift schedule.
  • Opportunity to work for a globally recognized industry leader.
  • Strong focus on Microsoft Power Platform and modern automation technologies.
  • Collaborative environment with opportunities to mentor and influence technical best practices.
  • Involvement in both application support and new solution development.
  • Career growth opportunities within a large multinational organization.
  • Exposure to cross-functional stakeholders and global teams.
  • Opportunity to contribute to innovation, operational excellence, and business process improvement.
Contact
Keith Saique
Quote job ref
JN-112026-7140158
Phone number
+63277955039

Job summary

Function
IT
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
Philippines
Job Type
Permanent
Consultant name
Keith Saique
Consultant contact
+63277955039
Job Reference
JN-112026-7140158
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.