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The Technical Support Representative provides end-to-end voice support for a US healthcare account. This role focuses on guiding customers step-by-step through technical processes while maintaining empathy, accuracy, and professionalism during nightshift operations.
The Healthcare Relations Representative manages voice-based interactions for a US healthcare account. The role centers on handling inquiries, providing clear information, and maintaining positive customer relationships during nightshift operations.
The Customer Service Manager is responsible for leading a customer service team, driving strategic improvements in customer service processes, and transitioning operations from manual to tech-enabled systems. The role also involves cross-functional collaboration, team development, and elevating service standards.
This role will play a critical part in strengthening our logistics capabilities, improving delivery performance, managing third-party logistics providers (3PL), leading warehouse transition projects, and driving continuous operational improvements to support business growth.
The Head of Supply Chain will oversee and optimize all aspects of the supply chain process, ensuring efficiency and alignment with the company's goals. This role in the FMCG industry requires strong expertise in importation, planning, logistics, and warehouse management.
The Strategic Supply Chain Planning Lead will oversee supply chain operations, ensuring efficient planning and execution to meet business objectives. This role requires expertise in procurement and supply chain management within the business services industry.
The Operations Manager is responsible for overseeing the day-to-day activities of a logistics hub, ensuring efficient inbound, outbound, sorting, and cross-dock operations. This role is based in Pasay City and requires a professional with strong organizational and operational management skills to ensure efficiency and high performance.
The Head of Marketing will lead the development and execution of strategic marketing initiatives to enhance brand visibility and market share within the FMCG industry. This role requires expertise in managing marketing campaigns, brand strategy, and cross-functional collaboration.
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