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Michael Page changes lives for people through creating opportunity to reach potential.
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The Customer Service Manager is responsible for leading a customer service team, driving strategic improvements in customer service processes, and transitioning operations from manual to tech-enabled systems. The role also involves cross-functional collaboration, team development, and elevating service standards.
The Head of Service and Aftersales for the Philippines will lead the country service business, with full responsibility for operations and performance. The role drives after-sales growth across spare parts, upgrades, retrofits, and field services; ensures high-quality customer service delivery; and serves as the primary local contact for service matters. It combines commercial, operational, and people leadership responsibilities.
We are seeking a Retention & Loyalty Specialist to support reporting, customer analytics, and performance measurement across key business initiatives. The role will help stakeholders make informed decisions by delivering accurate insights, identifying trends, and uncovering opportunities for customer and commercial growth.
This is a highly strategic leadership role responsible for shaping the company's growth agenda by identifying market opportunities, defining future product directions, and building a strong brand and customer ecosystem. Working closely with senior leadership and cross-functional teams, the successful candidate will combine strategic thinking, market insight, and marketing expertise to drive innovation, commercial growth, and long-term business success.
An exciting opportunity for an experienced operations leader to take ownership of the back-end customer journey for a fast-growing ecommerce and digital commerce business. This role will lead warehousing, inventory, fulfilment, and logistics operations while driving data-led improvements, stakeholder management, and operational excellence across multiple brands and partners.
Drive aftermarket growth across the Philippines, Indonesia, and selected Southeast Asian markets. This role will focus on distributor network expansion, sales growth, market development, and product launches while working closely with commercial, technical, and operational teams.
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