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AVP - Operations

Muntinlupa Permanent PHP3,500,000 - PHP4,800,000 per year View Job Description
The AVP - Operations will lead and manage outsourced operations of various lines of business ensuring service delivery excellence and alignment with client expectations. This role requires a strong background in the operations of BPO sector to drive performance in a fast-paced business services environment.
  • Leadership opportunity
  • Growing organization

About Our Client

This organization is a large company in the outsourcing industry, recognized for its expertise in delivering tailored solutions. It offers a stable and supportive environment for professionals seeking to grow their careers.

Job Description

The AVP - Operations role is responsible for:

  • Lead and oversee operations to ensure seamless service delivery.
  • Develop and implement strategies to meet client needs
  • Collaborate with internal teams to optimize workflows and improve efficiency.
  • Monitor key performance indicators and ensure targets are consistently met.
  • Build and maintain strong relationships with clients to ensure satisfaction and trust.
  • Conduct regular training and development initiatives for team members.
  • Ensure compliance with company policies and relevant regulations.

The Successful Applicant

A successful AVP - Operations should have:

  • A solid background in the outsourcing industry, 15-20 years of relevant experience
  • Proven leadership skills to manage and motivate a team effectively.
  • A strategic mindset with the ability to implement innovative solutions.
  • Strong communication and client relationship management skills.
  • A commitment to delivering high-quality results and meeting client expectations.
  • A proactive approach to problem-solving and decision-making

What's on Offer

  • Night shift, Comprehensive benefits, including a 13th-month pay.
  • Permanent role in a large and established organization.
  • Opportunities for career growth and professional development.
  • Collaborative work environment in Makati, onsite work arrangement



This is an exciting opportunity to advance your career in the outsourcing ndustry. If you are ready to take on a leadership role and make an impact, we encourage you to apply today!

Contact
Nielbert Dy
Quote job ref
JN-072025-6798997
Phone number
+63 91 7708 0166

Job summary

Function
Executive Search
Sub Sector
Consultancy, Strategy & Change
What is your area of specialisation?
Business Services
Location
Muntinlupa
Job Type
Permanent
Consultant name
Nielbert Dy
Consultant contact
+63 91 7708 0166
Job Reference
JN-072025-6798997

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.