Back to search

CRM Customer Insights Analyst

Taguig Permanent PHP480,000 - PHP540,000 per year View Job Description
The CRM Customer Insights Analyst will play a key role in analyzing customer data and providing actionable insights to enhance marketing strategies, promoting business growth and opportunities. This role requires expertise in customer relationship management and data-driven decision-making, while working with commercial, investment, and platform teams.
  • High-impact role driving data and insights across various key stakeholders.
  • Be part of a high-growth company that promotes diversity and innovation.

About Our Client

A purpose-driven investment platform in the financial services industry, known for its commitment to delivering impactful customer solutions. With a focus on innovation and excellence, the company offers a diverse, collaborative environment where employees contribute to meaningful projects.

Job Description

  • Analyze customer data to identify trends and provide actionable insights for marketing strategies.
  • Develop and maintain customer segmentation models to enhance targeted campaigns.
  • Collaborate with the various teams to optimize CRM initiatives.
  • Create and deliver reports on customer behaviors and campaign performance.
  • Support the design and implementation of customer engagement strategies.
  • Monitor and evaluate the effectiveness of various campaigns and business efforts using data analytics tools.
  • Ensure data accuracy and integrity across CRM platforms.
  • Stay updated on industry trends and emerging technologies in financial services and CRM analytics.

The Successful Applicant

A successful CRM Customer Insights Analyst should have:

  • A strong background in data analysis, statistics, or a related field.
  • Proficiency in CRM tools and data visualization software.
  • Excellent analytical and problem-solving skills.
  • Knowledge of marketing principles and customer segmentation techniques.
  • Experience in the financial services industry is an advantage.
  • Strong ability to work collaboratively within a team environment.
  • Comfortable engaging and communicating with stakeholders.

What's on Offer

  • Opportunities to work on impactful projects in the financial services industry.
  • Collaborative and supportive company culture.
  • Potential for career growth and professional development.
  • Comprehensive benefits package, including HMO with dependent, mental health and wellness partners, Wellness/Birthday Leave benefits, and performance-based bonuses.
Contact
Kyzer Campos
Quote job ref
JN-042026-6995670
Phone number
09173155876

Job summary

Function
Marketing
Sub Sector
CRM
What is your area of specialisation?
Financial Services
Location
Taguig
Job Type
Permanent
Consultant name
Kyzer Campos
Consultant contact
09173155876
Job Reference
JN-042026-6995670

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.