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CRM Lead

Manila Permanent View Job Description
The CRM Lead will oversee the development and execution of customer relationship management strategies within the retail industry. This role requires expertise in CRM systems, data-driven decision-making, and a strong understanding of retail operations.
  • Opportunity for Career Growth
  • Growth and Learning Opportunities

About Our Client

This position is with a large organization operating in the retail industry. The company is known for its comprehensive product offerings and commitment to enhancing customer experiences.

Job Description

  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Analyze customer data to identify trends and opportunities for personalized marketing campaigns.
  • Collaborate with cross-functional teams to align CRM initiatives with business goals.
  • Manage and optimize CRM platforms to ensure efficient operations and data accuracy.
  • Provide insights and recommendations to drive sales growth and improve customer satisfaction.
  • Monitor the effectiveness of CRM campaigns and prepare performance reports.
  • Ensure compliance with data privacy regulations and company policies.
  • Lead and mentor team members to foster professional development and innovation.

The Successful Applicant

A successful CRM Lead should have:

  • A degree in Business, Marketing, Information Technology, or a related field.
  • Expertise in CRM systems and tools, with a focus on the retail industry.
  • Strong analytical skills and the ability to interpret complex customer data.
  • Experience in designing and executing customer-centric marketing strategies.
  • Proficiency in project management and team collaboration.
  • An understanding of the retail landscape
  • Knowledge of data privacy regulations and compliance requirements.

What's on Offer

  • Opportunities for career advancement within a large organization in the retail industry.
  • A permanent position with job stability and growth potential.
  • The chance to lead impactful CRM strategies in Singapore's retail sector.



If you are passionate about customer relationship management and want to make a difference in the retail industry, we encourage you to apply.

Contact
Catherine Maulion
Quote job ref
092025-6835188
Phone number
+63277952815

Job summary

Function
Marketing
Sub Sector
CRM
What is your area of specialisation?
Retail
Location
Manila
Job Type
Permanent
Consultant name
Catherine Maulion
Consultant contact
+63277952815
Job Reference
092025-6835188

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.