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Episode Experience - Tech company

Taguig Permanent PHP3,600,000 - PHP4,400,000 per year Work from Home or Hybrid View Job Description
The Episode Experience Specialist will play a vital role in managing and enhancing the customer journey within the Technology & Telecoms industry. This position is based in Mandaluyong and focuses on creating impactful marketing strategies and campaigns.
  • Champion customer service through seamless & digital-first experience
  • Directly improve the customer journey

About Our Client

The company is a large organization within the Technology & Telecoms sector. It is known for delivering innovative solutions and exceptional customer experiences through its diverse and talented workforce.

Job Description

  • Develop and execute customer-centric marketing campaigns to enhance the overall episode experience.
  • Analyze customer feedback and data to identify areas for improvement in the customer journey.
  • Collaborate with cross-functional teams to implement strategies that drive customer satisfaction and loyalty.
  • Monitor and evaluate the effectiveness of marketing initiatives and provide actionable insights.
  • Maintain up-to-date knowledge of industry trends and best practices within the Technology & Telecoms sector.
  • Ensure alignment of marketing strategies with the company's brand and objectives.
  • Prepare reports and presentations to communicate progress and results to stakeholders.
  • Support the Marketing & Agency department in achieving its goals and targets.

The Successful Applicant

A successful Episode Experience Specialist should have:

  • A strong background in marketing or a related field.
  • Proven skills in developing and executing customer-focused marketing strategies.
  • Experience in analyzing customer data and providing actionable insights.
  • Familiarity with the Technology & Telecoms industry is an advantage.
  • Excellent communication and collaboration skills.
  • The ability to work effectively in a fast-paced environment.

What's on Offer

  • Opportunities for professional growth and development within the Technology & Telecoms industry.
  • Hybrid work set-up in BGC



Contact
Aila Arellano
Quote job ref
JN-112025-6877834
Phone number
+63 02 7795 2846

Job summary

Function
Marketing
Sub Sector
Product Manager
What is your area of specialisation?
Technology & Telecoms
Location
Taguig
Job Type
Permanent
Consultant name
Aila Arellano
Consultant contact
+63 02 7795 2846
Job Reference
JN-112025-6877834
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.