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GBS Site General Manager

Pasay Permanent View Job Description
The Site General Manager will oversee the overall leadership, governance, and operational performance of a large global services centre serving multiple business functions. This role is responsible for driving strategic initiatives, ensuring operational excellence, and leading large-scale organisational transformation.
  • Lead a large-scale global services centre through transformation.
  • Shape strategy, governance, and operational excellence at scale.

About Our Client

The client is a leading global services centre based in Pasay that supports key corporate functions, such as Finance, Procurement & Supply Chain, and Human Resources, across multiple regions. It is focused on delivering high-quality services, operational efficiency, and stakeholder value through a collaborative and performance-driven culture.

Job Description

  • Lead the day-to-day operations and ensure high quality service delivery across Finance, Procurement & Supply Chain, Human Resources, and Technology functions.
  • Drive strategic planning and execution to improve operational effectiveness and business outcomes.
  • Oversee performance, analyse key metrics, and provide strategic recommendations.
  • Lead, mentor, and develop a large multidisciplinary workforce, fostering engagement and professional growth.
  • Drive local and global transformation initiatives and organisational change programmes.
  • Partner with internal stakeholders to align operations with broader business objectives.
  • Establish and maintain strong relationships with clients and external stakeholders.
  • Provide strong governance, execution oversight, and operational leadership across the site.

The Successful Applicant

  • Proven experience as a Site Head, General Manager, or equivalent leadership role within a multinational Shared Services environment.
  • Experience working across Finance, Technology, Procurement & Supply Chain, and Human Resources service functions is preferred.
  • Demonstrated experience leading sites with more than 500 employees across multiple functional areas.
  • Strong track record in driving organisational change and transformation at both local and global levels.
  • Experience overseeing complex operations, governance frameworks, and large-scale service delivery environments.
  • Strong strategic thinking, execution, and decision-making capabilities.
  • Excellent stakeholder management and relationship-building skills.
  • Solid financial and operational management experience.
  • Proven people leadership experience with the ability to develop and motivate large teams.

What's on Offer

  • Opportunity to lead a large-scale global services centre.
  • Exposure to widescale leadership and strategic decision-making.
  • Responsibility for driving significant transformation and change initiatives.
  • Leadership of a high-performing, multi-functional team.
  • Engagement with global stakeholders and senior business leaders.
Contact
Mika Tuason
Quote job ref
JN-102026-7124435
Phone number
+63 2 7795 5003

Job summary

Function
Finance & Accounting
Sub Sector
Shared Services
What is your area of specialisation?
Business Services
Location
Pasay
Job Type
Permanent
Consultant name
Mika Tuason
Consultant contact
+63 2 7795 5003
Job Reference
JN-102026-7124435

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.