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Head of Marketing and Customer Experience (B2B)

Alabang Permanent View Job Description
The Head of Marketing and Customer Experience will lead strategic initiatives to drive brand growth, market share, and customer engagement within the industrial and manufacturing industry. This role requires expertise in marketing strategies, campaign execution, and leadership to ensure business objectives are achieved effectively. The role will manage a team and will report to the General Manager.
  • one of the leading manufacturing companies
  • a well-established company with a strong track record of continuous growth

About Our Client

Our client is a large organization within the industrial and manufacturing industry. Known for its robust operations and market presence, the company delivers high-quality products and services, fostering innovation and excellence in its field.

Job Description

  • Develop and implement marketing strategies to drive business growth and brand visibility.
  • Lead the execution of marketing campaigns across multiple channels, ensuring alignment with company goals.
  • Analyze market trends and customer insights to identify opportunities for growth.
  • Will serve as the Voice of the Customer, ensuring that marketing initiatives, customer feedback, and CRM data translate into actionable insights that support Sales, Business Development, and Service teams.
  • Collaborate with cross-functional teams to ensure cohesive messaging and branding.
  • Manage the marketing budget and allocate resources effectively to maximize ROI.
  • Oversee the development of marketing materials, including digital content and promotional assets.
  • Monitor campaign performance and provide actionable insights for continuous improvement.
  • Lead and mentor the marketing team to achieve their professional and organizational goals.

The Successful Applicant

  • A strong educational background in Marketing, Business Administration, or a related field.
  • At least 15 years of experience in B2B marketing, commercial enablement, or customer experience leadership.
  • Experience in industrial, engineering, construction, or project-based businesses preferred.
  • Demonstrated track record in developing marketing programs that support commercial growth.
  • Experience working with regional or global headquarters on branding or marketing initiatives.
  • Exceptional leadership and team management skills.
  • A results-oriented mindset with a focus on achieving measurable outcomes.
  • Proficiency in digital marketing tools and analytics platforms.
  • Excellent communication and collaboration abilities.

What's on Offer

  • Opportunity to work in a large organization within the industrial and manufacturing industry.
  • A permanent role with career growth prospects.
Contact
Jeleica Uy
Quote job ref
JN-032026-6975548
Phone number
+63 2 7795 5026

Job summary

Function
Marketing
Sub Sector
Marketing/Director/VP
What is your area of specialisation?
Industrial / Manufacturing
Location
Alabang
Job Type
Permanent
Consultant name
Jeleica Uy
Consultant contact
+63 2 7795 5026
Job Reference
JN-032026-6975548

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.