Back to search

Head of Operations

Makati Permanent View Job Description
The Head of Operations is responsible for leading and managing nationwide operations, ensuring achievement of business targets, operational excellence, and high-quality patient care. This role oversees multiple functional teams and drives strategic initiatives, while maintaining strong relationships with key stakeholders and partners.
  • Offers culture of care, continuous learning, and international exposure
  • Lead large operations while making a real difference in patients' lives.

About Our Client

Our client is a well-established organization in the healthcare industry. As a mid-size organization, it is committed to delivering high-quality services and innovative solutions to its clients.

Job Description

Key Responsibilities1. Business & Financial Management

  • Own and deliver annual operating plan (OP) and business targets
  • Manage full P&L responsibility across sites
  • Monitor financial performance, costs, and revenue streams
  • Identify growth opportunities and improve profitability



2. Operations Management

  • Oversee operations of 43 centers nationwide
  • Ensure consistent, efficient, and compliant center operations
  • Conduct quarterly site visits to monitor performance and standards
  • Drive operational improvements and process optimization



3. Leadership & Team Management

  • Directly manage 3 functional managers
  • Build a high-performance culture and coach team members
  • Ensure alignment with organizational goals and KPIs



4. Stakeholder & Relationship Management

  • Build and maintain strong relationships with doctors and key partners
  • Collaborate with internal and external stakeholders to ensure smooth operations
  • Act as a key representative of the organization in the healthcare community



5. Strategic Growth & Expansion

  • Support business expansion and network growth strategies
  • Leverage experience in multi-site operations (e.g., retail or distributed networks) to scale operations
  • Drive initiatives to enhance patient services and market reach

The Successful Applicant

  • A degree in engineering, business administration, or a related field.
  • Minimum 10 years of experience in operations management
  • Experience managing multi-site operations (e.g., retail chains, distributor networks, healthcare networks)
  • Strong analytical and problem-solving skills.
  • Leadership skills to manage teams effectively and drive performance.
  • Experience in implementing operational strategies, continuous improvement, and cost saving initiatives.
  • Excellent communication and interpersonal skills.
  • Open to work onsite in Makati, from Mondays to Fridays & first Saturday of the month.

What's on Offer

  • Opportunity to contribute to a growing organization in the healthcare industry.
  • A permanent role with growth opportunities.



Contact
Jeleica Uy
Quote job ref
JN-062026-7036658
Phone number
+63 2 7795 5026

Job summary

Function
Retail
Sub Sector
Operations
What is your area of specialisation?
Healthcare / Pharmaceutical
Location
Makati
Job Type
Permanent
Consultant name
Jeleica Uy
Consultant contact
+63 2 7795 5026
Job Reference
JN-062026-7036658

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.