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Sr. Application Support Engineer

Makati Permanent PHP160,000 - PHP180,000 per month (PHP1,920,000 - PHP2,160,000 per year) Work from Home or Hybrid View Job Description
The Application Support Engineer provides advanced technical support for enterprise customers, troubleshooting complex application and infrastructure issues across multi‑tier systems. The role requires strong expertise in Linux, databases, systems administration, and customer-facing incident management within a 24/7 support environment.
  • A collaborative culture that supports fast growth.
  • Hybrid Working Arrangement

About Our Client

The hiring organization is a well-established large organization within the Technology & Telecoms industry.

Job Description

  • Provide technical support for software applications, ensuring efficient resolution of issues.
  • Monitor application performance and address any disruptions proactively.
  • Collaborate with cross-functional teams to implement updates or enhancements.
  • Maintain detailed documentation of issues, resolutions, and processes.
  • Assist in application testing and deployment activities.
  • Identify opportunities for process improvements and recommend solutions.
  • Manage and prioritize support tickets to ensure timely responses.
  • Communicate effectively with stakeholders to provide updates on application performance.

The Successful Applicant

  • Proficiency in Linux and shell scripting
  • Strong experience with relational databases (Oracle, PostgreSQL, DB2, etc.), including database administration
  • Knowledge of systems administration and IT infrastructure (OS, networking, cloud, containers)
  • Familiarity with Java, Groovy, or any object-oriented programming language
  • Understanding of multi-tier web applications and supporting infrastructure
  • Experience in customer-facing roles and leading escalation calls
  • 8-10 years of relevant experience

What's on Offer

  • Competitive compensation package commensurate with experience and level
  • Health and wellness benefits, including HMO coverage
  • Opportunities for professional growth, skills development, and career progression
  • Exposure to cutting-edge AI technologies and the opportunity to work with cross-functional experts
  • Hybrid or flexible work setup (depending on business needs)
Contact
Bianca Cruzabra
Quote job ref
JN-032026-6959872
Phone number
+63 2 7795 2839

Job summary

Function
IT
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
Makati
Job Type
Permanent
Consultant name
Bianca Cruzabra
Consultant contact
+63 2 7795 2839
Job Reference
JN-032026-6959872
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.