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Client Services Manager

Pasig Permanent Work from Home or Hybrid View Job Description
We are seeking an Account Manager to serve as the primary point of contact for a portfolio of clients, ensuring exceptional service delivery and long-term relationship management. This role combines stakeholder management, project coordination, business development, and strategic account growth to drive customer success and business outcomes.
  • Manage strategic client accounts and drive business growth.
  • Collaborate with cross-functional teams on impactful projects.

About Our Client

Our client is a leading provider of design, project, and business support solutions, partnering with organizations to deliver high-quality outcomes across diverse projects and initiatives. With a strong focus on innovation, collaboration, and client service, they are committed to building lasting relationships and creating measurable value for their customers.

Job Description

As an Account Manager, you will be responsible for managing client relationships, coordinating project delivery, and identifying opportunities to grow existing accounts.Key Responsibilities:

  • Act as the primary point of contact for an assigned portfolio of clients.
  • Build strong, long-term relationships to ensure high levels of client satisfaction and retention.
  • Develop a deep understanding of client objectives, challenges, and business needs.
  • Create and execute account plans to support client success and business growth.
  • Coordinate with internal teams to ensure projects and services are delivered on time and within scope.
  • Manage client onboarding and maintain a seamless customer experience.
  • Conduct regular client reviews, performance discussions, and strategic planning sessions.
  • Monitor account performance and provide data-driven insights and recommendations.
  • Proactively identify risks and resolve client concerns in a timely manner.
  • Identify upselling and cross-selling opportunities within existing accounts.
  • Stay informed on market trends and industry developments to anticipate client needs.



The Successful Applicant

  • Bachelor's degree in a relevant discipline.
  • Proven experience in account management, client services, or customer relationship management.
  • Strong ability to build and maintain trusted client relationships.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Demonstrated project management and multitasking capabilities.
  • Analytical mindset with the ability to interpret data and present insights effectively.
  • Strategic thinker with a proactive and solution-oriented approach.
  • Ability to manage multiple clients and priorities simultaneously.
  • Passion for delivering exceptional customer experiences and business results.
  • Strong team player who values accountability, collaboration, innovation, and excellence

What's on Offer

  • Opportunity to work with a growing and client-focused organization.
  • Exposure to a diverse portfolio of clients and projects.
  • Collaborative and supportive team environment.
  • Career development and progression opportunities.
  • Autonomy to manage key client relationships and influence business growth.
  • Competitive compensation and benefits package.
Contact
Lucellina Cabrera
Quote job ref
JN-072026-7070536
Phone number
+63 2 7795 2819

Job summary

Function
Sales
Sub Sector
Account Manager
What is your area of specialisation?
Business Services
Location
Pasig
Job Type
Permanent
Consultant name
Lucellina Cabrera
Consultant contact
+63 2 7795 2819
Job Reference
JN-072026-7070536
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.