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CRM Data Analyst

Pasay Permanent PHP1,040,000 - PHP1,041,000 per year View Job Description
CRM Data Analyst Retail will oversee the development and implementation of customer data strategies within the retail industry, ensuring that insights drive impactful business decisions. This role focuses on utilizing analytics to optimize customer relationship management and enhance consumer engagement.
  • High Impact and Growth Opportunities
  • Innovation and Fast-Paced Learning Environment

About Our Client

Membership-only warehouse club that offers a wide range of products at competitive prices. It provides customers with a convenient shopping experience, featuring bulk items, groceries, household goods, and other essentials in a large retail space.

Job Description

  • Lead the development and optimization of analytics platforms across departments
  • Collaborate with IT and business units to maintain data quality, consistency, and integrity
  • Create and manage dashboards, ad hoc reports, and KPIs for cross-functional stakeholders
  • Generate and analyze CRM reports via platforms like Salesforce, ensuring customer insights inform business strategies
  • Contribute to data governance, training materials, and CRM guidelines to ensure organization-wide adoption and compliance
  • Support User Acceptance Testing (UAT) during CRM system updates and releases
  • Assist the Senior CRM Manager in key CRM analytics and data projects
  • Identify and prioritize key business data needs for better forecasting and decision-making



The Successful Applicant

  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field
  • 3+ years of experience in CRM or customer analytics (preferably in B2C retail environments)
  • Proficiency with CRM and analytics tools such as Salesforce, Power BI, Tableau
  • Solid understanding of statistics, datasets, and Excel-based modeling
  • Strong analytical thinking, communication, and project management skills

What's on Offer

  • Opportunities for professional development and growth within the retail industry.
  • Comprehensive benefits package to be discussed during the hiring process.
  • A permanent position in a large organization known for its innovative approach.
  • Collaborative work environment that values data-driven insights.
Contact
Catherine Maulion
Quote job ref
06242025-2379706
Phone number
+63277952815

Job summary

Function
Marketing
Sub Sector
CRM
What is your area of specialisation?
FMCG (Fast Moving Consumer Goods)
Location
Pasay
Job Type
Permanent
Consultant name
Catherine Maulion
Consultant contact
+63277952815
Job Reference
06242025-2379706

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.