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Digital Customer Engagement Principal - Insurance

Makati Permanent PHP2,250,000 - PHP2,750,000 per year Work from Home or Hybrid View Job Description
The Digital Customer Engagement Principal will lead innovative strategies to enhance customer interactions and drive engagement within the insurance industry. This role involves developing and implementing digital initiatives to optimize customer experiences and support marketing and agency goals.
  • Collaborative and inclusive workplace culture
  • Continuous learning opportunities & leadership training

About Our Client

An organisation within the insurance industry based in the Philippines.

Job Description

  • Design and execute digital strategies to improve customer engagement and satisfaction.
  • Develop and implement marketing campaigns tailored to enhance digital customer experiences.
  • Collaborate with internal teams to align digital initiatives with overall marketing and agency objectives.
  • Analyse customer data to identify trends and opportunities for engagement improvement.
  • Monitor digital channels and optimise performance through data-driven insights.
  • Drive innovation in digital tools and platforms to meet evolving customer needs.
  • Provide leadership in managing digital projects and initiatives.
  • Ensure compliance with industry standards and best practices in digital customer engagement.

The Successful Applicant

A successful Digital Customer Engagement Principal should have:

  • Expertise in developing and implementing digital strategies within the insurance industry.
  • Strong knowledge of customer engagement tools and platforms.
  • Proven ability to analyse data and translate insights into actionable strategies.
  • Experience in managing cross-functional projects and teams.
  • Solid understanding of marketing principles and their application to digital channels.
  • Background in ensuring compliance with industry standards and regulations.

What's on Offer

  • Permanent role within the insurance industry.
  • Additional benefits to be confirmed.
Contact
Aila Arellano
Quote job ref
JN-072026-7063774
Phone number
+63 02 7795 2846

Job summary

Function
Marketing
Sub Sector
Digital, Online & Social Media
What is your area of specialisation?
Insurance
Location
Makati
Job Type
Permanent
Consultant name
Aila Arellano
Consultant contact
+63 02 7795 2846
Job Reference
JN-072026-7063774
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.