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We are looking for a highly skilled and experienced Salesforce Team Lead with a strong background in Salesforce Sales Cloud and Service Cloud to lead a team of 7 support engineers. The ideal candidate will ensure SLA compliance, manage production issues, and serve as the team's functional and technical SME while coordinating with stakeholders and cross-functional teams
Customer Success Managers are responsible for driving adoption, retention, and advocacy of our products contributing to the company's growth, working towards metrics such as customer engagement, expansion and retention.
CRM Lead (Full-time remote, day shift)
This role leads the setup and daily operations of a new customer service hub in Makati City, working closely with a remote Site Head. It combines strategic planning with hands-on leadership to drive performance and customer satisfaction.
This role oversees brand expression across all platforms and campaigns, crafting creative concepts and content strategies that reflect the company's identity and objectives. It leads strategy and execution for social media, app, and website, bridging go-to-market planning with end-to-end campaign development to translate brand goals into compelling narratives and experiences.
Two exciting roles are open in Manila to support the growth of a global Customer Success organization. Whether you're starting your journey or ready to lead a team, these roles offer the opportunity to shape customer experiences, drive retention, and contribute to a mission-driven SaaS company.
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