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This role provides Tier 2/3 support for Verint systems, handling configuration, troubleshooting, integrations, and upgrades, while ensuring smooth operations across contact center WFM functions like forecasting, scheduling, and real‑time adherence. It also manages critical interfaces with platforms such as Genesys and SAP, requiring strong technical, analytical, and communication skills along with experience in SQL, networking, and telephony concepts.
This role oversees a large, hybrid customer success organization responsible for account management, renewals, solution adoption, and client satisfaction. You will mentor leaders, refine processes, and partner cross‑functionally to ensure customers maximize value from their technology investments.
The Senior Accountant will oversee end‑to‑end General Ledger processes, ensuring accurate financial reporting, robust reconciliations, and timely month-end close. This role is designed for an experienced accounting professional with strong technical knowledge and hands-on experience in a multinational environment.
This role serves as a strategic advisor and industry connector, bridging traditional BPO operating models with next‑generation AI transformation. You will guide market strategy, influence product direction, and help open key relationships across the Philippine BPO ecosystem.
The Account Executive is responsible for driving revenue growth by managing a defined territory or vertical, building strong client relationships, and selling CX and CCaaS solutions to enterprise accounts.
We are looking for a seasoned Sales Director to drive enterprise business development for AI‑powered BPO solutions across the Philippines and select international markets. This role focuses on acquiring high‑value clients, shaping AI‑driven service offerings, and delivering sustained revenue growth in a competitive outsourcing landscape.
This role acts as the architectural thought leader for enterprise clients, designing workflow and automation solutions that align business strategy with modern low-code/no-code platforms. You'll guide teams, influence technical direction, and ensure that complex transformation initiatives are built on solid, scalable architectural foundations.
This role drives major strategic sales pursuits across public safety, defense, transportation, utilities, energy, and other national‑scale accounts. It requires a leader who can navigate government procurement, orchestrate cross-functional teams, and win complex, multi-year deals.
This role leads a team of account managers to strengthen relationships with major clients by driving growth, retention, and long‑term value. It oversees strategic planning, consultative coaching, and solution‑focused selling to ensure clients receive a high‑impact, advisory partnership experience.
The Project Manager (FS) will oversee and manage technology projects within the Technology Industry, ensuring successful delivery and alignment with business objectives.
Design, build, and maintain Kubernetes clusters using Azure Kubernetes Service (AKS), following Microsoft and CNCF best practices.
The Inside Sales Manager leads and develops a team of sales representatives to drive customer acquisition, account management, and overall revenue growth. The role also partners closely with cross-functional teams to improve sales processes, strengthen customer relationships, and support continued business expansion.
The Senior Software Engineer will be a key team player in managing technical deliverables. This is a technical role first and foremost, with coaching responsibility. It is not a full people management role. You will be responsible in the technical quality of the code base and deliver high performance applications.
The Senior Specialist, Training & Quality will be responsible for designing, implementing, and monitoring training and quality programs to enhance team performance in the technology department.
We are seeking a skilled Senior Backend Engineer (Node.js) to join a growing team in the Technology & Telecoms industry. This role focuses on developing innovative solutions using Node.js, Ruby on Rails, AWS, API, and PostgreSQL in a dynamic environment based in Taguig.
The Application Support Engineer provides advanced technical support for enterprise customers, troubleshooting complex application and infrastructure issues across multi‑tier systems. The role requires strong expertise in Linux, databases, systems administration, and customer-facing incident management within a 24/7 support environment.
The Lead Intake and Evaluation in the Technology department will oversee project evaluation, ensuring effective intake processes and coordination. This role is essential for driving successful project management within the Business Services industry.
The Lead Transformation role in the Technology department within the Business Services industry is integral to driving innovative and effective solutions. This position is based in the City of Taguig and focuses on leading transformation initiatives to achieve organizational goals.
The Practice Lead (PCI Security Compliance) will guide and oversee PCI security compliance initiatives, ensuring that projects align with industry standards and organizational goals. This role is ideal for a professional with a strong background in PCI compliance and a passion for technology.
The System Administrators ensure the smooth operation of the IT infrastructure, supporting critical systems such as servers, storage, security tools, and cloud platforms. Their responsibilities include maintaining system uptime, performance, resource availability, and security in accordance with standards and policies. They provide support for daily operations, capacity planning, and compliance with regulatory requirements.
This role is responsible for defining, launching, and optimizing acquiring products that enhance merchant payment acceptance. The Product Manager will lead strategic initiatives across technical, operational, and commercial teams to drive superior merchant experiences and payment performance.
The Head of DevOps will lead the development and implementation of efficient and scalable DevOps solutions within the Technology department. This role in the Financial Services industry requires a forward-thinking individual to enhance operational workflows and ensure seamless integration of technologies.
This role is designed for a driven sales hunter who can open doors and close deals with banks, fintechs, and payments institutions. You'll lead end‑to‑end enterprise sales cycles for cutting‑edge payment, card management, and core banking technology solutions.
As a Senior Data Scientist, you will lead advanced data analytics and machine learning projects to drive strategic decision-making in the Technology & Telecoms industry. This is a permanent role based in Makati, offering a chance to work on innovative solutions within the analytics department.
The Enterprise Architect will play a vital role in designing and implementing technology solutions across manufacturing business processes such as order to cash, source to pay, supply chain, inventory. Mostly remote setup.
The Engineering Manager will lead two distributed engineering teams across multiple regions, driving the successful delivery of complex software initiatives. The role focuses on developing high‑performing teams, empowering engineers, and ensuring consistent, high‑quality execution within a global SaaS environment.
The IT Risk Control Officer will oversee and manage IT risk assessments, implement effective controls, and ensure compliance with industry standards. This role is critical in maintaining the security and efficiency of technology operations within the financial services industry
The Software Developer (Manager) role is a key position within the Technology & Telecoms industry, focusing on overseeing software development projects and ensuring the delivery of high-quality solutions. The position requires a strong technical background and effective management skills to lead a team of developers and drive innovative software solutions.
We are seeking an experienced Backend Engineer with strong expertise in Java/JVM technologies (preferably Spring Boot) to join our growing team. The ideal candidate will have a understanding of microservice architectures and RESTful APIs, with hands-on experience in building scalable, reliable systems.
We are looking for a highly skilled engineer with extensive experience across multiple programming languages and frameworks to help us design, build, and optimize backend systems and features. The ideal candidate will also bring knowledge of modern frontend technologies, cloud infrastructure, and best practices in software development.
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